Shipping & Return
Shipping | Return & Exchange
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Shipping Policy |
THAILAND DELIVERY
› We currently offer standard delivery for orders shipping to suburban and upcountry areas of Thailand and express delivery for orders shipping within Bangkok, Nonthaburi, Samut Prakarn and Pathum Thani.
(excluding Bangkok, Nonthaburi, Samut Prakarn & Pathum Thani)
Standard
Up to 5 days
THB 80.00
Bangkok
(including; Nonthaburi, Samut Prakarn & Pathum Thani)
Express
Up to 2 days
THB 70.00
1.STANDARD DELIVERY
› The standard delivery service is only for orders shipping to suburban and upcountry areas of Thailand. Please note that all standard delivery orders are delivered via Thailand Post.
› We aim to deliver orders within five working days after order confirmation being sent to you. However, sometimes during busy sale periods, deliveries may take longer. Please note that Saturday and Sunday are not classed as working days. If you have not received your delivery in seven working days please contact our Customer Care team.
› All parcels are registered, you can track your shipment with online parcel tracking system at any time by entering the parcel number here.
› Please note, no changes can be made to the delivery address you have provided once your order has been placed.
2.EXPRESS DELIVERY
› Express delivery service is available only for orders shipping within Bangkok, Nonthaburi, Samut Prakarn and Pathum Thani.
› We aim to deliver orders within two working days after order confirmation being sent to you. However, sometimes during busy sale periods, deliveries may take longer. Please note that Saturday and Sunday are not classed as working days. If you have not received your delivery in five working days please contact our Customer Care team.
› All parcels are registered, you can track your shipment with online parcel tracking system at any time by entering the parcel number here.
› Please note, no changes can be made to the delivery address you have provided once your order has been placed.
INTERNATIONAL DELIVERY
› We currently offer standard delivery and express delivery for an international shipping.
Standard
Up to 21 days
*Depends on weight and zone
International
Express
Up to 7 days
*Depends on weight and zone
1.STANDARD DELIVERY
› We aim to deliver orders within twenty-one working days after order confirmation being sent to you. However, sometimes during busy sale periods, deliveries may take longer. Please note that Saturday and Sunday are not classed as working days. If you have not received your delivery in twenty-five working days please contact our Customer Care team.
› All parcels are registered airmail, you can track your shipment with online parcel tracking system at any time by entering the parcel number here.
› Please note that all orders are shipped from the Bangkok, Thailand. Any import duties and taxes are charged once the parcel has reached the destination country and these charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges as customs policies vary from country to country. If you have any questions related to customs charges you are advised to contact your local customs office.
› Please note, no changes can be made to the delivery address you have provided once your order has been placed.
2.EXPRESS DELIVERY
› We aim to deliver orders within seven working days after order confirmation being sent to you. However, sometimes during busy sale periods, deliveries may take longer. Please note that Saturday and Sunday are not classed as working days. If you have not received your delivery in ten working days please contact our Customer Care team.
› All parcels are registered airmail, you can track your shipment with online parcel tracking system at any time by entering the parcel number here.
› Please note that all orders are shipped from the Bangkok, Thailand. Any import duties and taxes are charged once the parcel has reached the destination country and these charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges as customs policies vary from country to country. If you have any questions related to customs charges you are advised to contact your local customs office.
› Please note, no changes can be made to the delivery address you have provided once your order has been placed.
OTHER INFORMATION
› Thai National holidays are not classified as delivery days, please allow an extra working day for deliveries over
› Thai National Holidays detailed below:
January 1 : New Year’s Day
January 2-3 : New Year’s Holidays
April 6 : Chakri Day
April 13-17 : Songkran Day
May 1 : Labor Day
May 5 : Coronation Day
May 10 : Visakha Bucha Day
July 8-11 : Asalha Bucha Day
August 12-14 : The Queen’s Birthday/ Mother’s Day
October 23 : Chulalongkorn Day
December 5 : King Rama 9’s Birthday
December 10-11 : Constitution Day
December 24 : Christmas Eve
December 25 : Christmas Day
December 31 : New Year’s Eve
Return & Exchange Policy |